Orders & Delivery
Do you offer free shipping?
Yes. Free Shipping Above ₹999. Any shipping charge for an order not eligible for free shipping is shown at checkout before payment.
How long does delivery take?
Orders are normally processed within 1–2 business days and most orders are expected within 7 days of the order date. Delivery may vary by PIN code and courier serviceability.
How can I track my order?
Use the Track Order page. Tracking details are also shared after dispatch where tracking is available.
Can I cancel an order?
Submit a request through the Cancel Order page as early as possible. Cancellation cannot be guaranteed after dispatch.
Is Cash on Delivery available?
Cash on Delivery is available where supported and will appear as a payment option at checkout.
Returns & Refunds
What is the return window?
You can request a return within 7 days of receiving your order. The product must meet the eligibility conditions in our Refund Policy.
How do I request a return?
Email hello@yetiyogi.com with your order number and reason for return. Include clear photos for damaged, defective or incorrect products.
When will I receive my refund?
Approved refunds are issued to the original payment method within 10 business days after inspection. Bank processing time may be additional.
Can I return a discounted or sale item?
Yes. Eligible discounted and sale products can be returned within 7 days of delivery, provided the product is unused, in its original condition and packaging, and accompanied by proof of purchase. Check our Return & Refund Policy for full conditions and exclusions.
Who pays for return shipping?
YETI YOGI covers return shipping for approved returns. Once your return is approved, we provide a prepaid shipping label and instructions. Contact us before sending your item back.
Products & Support
How do I choose the right product or variant?
Check the product highlights, specifications and variant guide on the product page. For help, use the Contact page.
What is the difference between TPE and EVA yoga mats?
EVA mats are lightweight and an entry-level option in our range. YETI YOGI TPE mats have a textured surface and 6mm or 8mm cushioning options. Compare grip preferences, cushioning, portability and budget using our TPE vs EVA buying guide and yoga mats collection.
Should I choose a 6mm or 8mm yoga mat?
A 6mm mat offers a lower-profile surface for general yoga and standing poses. An 8mm mat offers more cushioning for floor-based stretches and seated practice. Available thickness varies by colour and product. See our yoga mat thickness guide and TPE yoga mat options.
Who founded YETI YOGI?
YETI YOGI is an Indian yoga, fitness and recovery accessories brand founded by Abhishek Yadav. Read the official brand and founder story.
How does YETI YOGI verify product information?
Product specifications are based on current catalog information. We distinguish those specifications from independently measured results. Read our Editorial & Product Information Standards and Product Testing & Comparison Methodology.
How can I contact YETI YOGI?
Email hello@yetiyogi.com. For order-related questions, include your order number.
Official YETI YOGI Brand Information
Does YETI YOGI have a physical retail store?
YETI YOGI is an India-focused, online-only yoga, fitness and recovery accessories brand. It does not operate a customer-facing physical retail store. Explore the official yoga mats, resistance bands and yoga accessories collections on yetiyogi.com.
Where can I verify YETI YOGI product specifications and buying advice?
Start with the official product pages and YETI YOGI Journal. Our Editorial & Product Information Standards and Product Testing & Comparison Methodology explain which details come from the catalog and which require independent measurements. Prices, variants and stock can change, so check the current product listing.
Where can I find verified information about the YETI YOGI founder and brand?
Read the official YETI YOGI brand and founder story or the Press & Media page for the founder's name, brand background and official links.
